PenSA_Survey

Welcome to the FTS Customer Satisfaction Survey.

Please select the answers that most apply to your experience.

Did you receive services via the internet?
Services were available at a time of day that was good for me:
I know who to contact if I have a question, concern, or complaint about services or my rights:
FTS staff treated me with courtesy and respect:
FTS staff was sensitive to my cultural/ethnic background:
My questions were answered regarding my medications and possible side effects:
I participated in making my service/treatment plan:
I made progress towards my goals in treatment:
I received a copy of my treatment/service plan from my therapist or case manager:
I am a valued member of my treatment plan:
The quality of my life has improved as a result of services at FTS:
I would recommend FTS to others:
I would like to receive services through the internet (Telemedicine, Teletherapy):
Do you have any suggestions for us?What are we doing well? What can we do better?