Welcome to the FTS Customer Satisfaction Survey.

Please select the answers that most apply to your experience.

Did you receive services via the internet?

Services were available at a time of day that was good for me:

I know who to contact if I have a question, concern, or complaint about services or my rights:

FTS staff treated me with courtesy and respect:

FTS staff was sensitive to my cultural/ethnic background:

My questions were answered regarding my medications and possible side effects:

I participated in making my service/treatment plan:

I made progress towards my goals in treatment:

I received a copy of my treatment/service plan from my therapist or case manager:

I am a valued member of my treatment plan:

The quality of my life has improved as a result of services at FTS:

I would recommend FTS to others:

I would like to receive services through the internet (Telemedicine, Teletherapy):

Do you have any suggestions for us?

What are we doing well? What can we do better?