External Customer Survey February 25, 2021 Welcome to your External Customer Survey Do you feel that Florida Therapy Service staff treats you with respect? Yes No Services were made available within an acceptable time frame? Always Almost Always Sometimes Not Often never If necessary, I feel I could reach Florida Therapy Services 24 hours a day. Always Almost Always Sometimes Not Often Never The number of referrals I have received from Florida Therapy Services is: 0-5 6-10 11-20 21-50 51+ The number of referrals I have provided to Florida Therapy Services is: 0-5 6-10 11-20 21-50 50+ The people I have referred to Florida Therapy Services have reported their experience was: Positive Somewhat Positive Neutral Somewhat Negative Negative I would recommend Florida Therapy Services to others. Always Almost Always Sometimes Not Often Never Overall, I would rate my satisfaction with Florida Therapy Services as: Excellent Good Average Fair Poor Additional Comments: Time's up